FAQ
Frequently Asked Questions
Are Scarlett Beauty products for professional use only?
Yes. Our lash line is designed for professional lash artists who want high quality products that support retention and precision.
Our "Aftercare" section can be purchased by anyone!
Where do you ship from?
Orders are shipped from Wamberal, NSW Australia.
How long does shipping take?
Orders are dispatched within 1–2 business days. Delivery times depend on your location.
We aim to get your package to you ASAP.
We also offer local pickup.
Do I need experience for lash training?
No experience is required for the beginner training. Our courses are designed to guide you step-by-step while building confidence and skill.
We do offer courses for certified artists under 'Mentoring'.
Will I be certified after training?
Yes. Students receive a certificate upon completion of the training.
Is a professional lash kit included in the courses?
Some courses include a professional lash kit. Full details are listed on the training page.
Kits can always be added to any course.
Is there extra support after training?
Yes! Students receive continued support after completing training to help them build confidence and grow their business.
How do I book an appointment?
Appointments can be made via the Appointments page on the website.
What should I do before my lash appointment?
Please arrive with clean lashes and no makeup. Please refrain from wearing skincare products like serums and moisturiser. This can prevent the eyepads from sticking during the appointment.
Testimonials
I couldn’t have asked for a better mentor to guide me through completing my lash course. From the moment I walked through the door, I felt comfortable and supported. Scarlett is incredibly passionate about the beauty industry and goes above and beyond to help every step of the way to achieve the perfect set of lashes.
Scarlett’s lash line products are absolutely stunning, the fluffiest, prettiest lashes! I couldn’t wait to get my hands on them, and the retention on the glue is amazing.
- Jessie C, Student
I just completed my course with Scarlett Beauty, and it was amazing! Scarlett is incredibly patient and supportive, making everything easy to understand. I now feel so confident with lashing. I definitely recommend getting qualified through Scarlett Beauty Academy!
-Giselle W, Student
Iv'e tried several lash techs in the past, but Scarlett is hands-down the best. Her attention to detail, combined with her warm and welcoming nature makes her the perfect choice for anyone looking for gorgeous, long-lasting lashes.
- Natalie F, Client.