Frequently Asked Questions
Are Scarlett Beauty products for professional use only?
Yes. Our lash line is designed for professional lash artists who want high quality products that support retention and precision.
Our "Aftercare" section can be purchased by anyone!
Where do you ship from?
Orders are shipped from Wamberal, NSW Australia.
How long does shipping take?
Orders are dispatched within 1–2 business days. Delivery times depend on your location.
We aim to get your package to you ASAP.
We also offer local pickup.
Do i need experience for lash training?
No experience is required for the beginner training. Our courses are designed to guide you step-by-step while building confidence and skill.
We do offer courses for certified artists under 'Mentoring'.
Will I be certified?
Yes. Students recieve a certificate upon completion of the training.
Is a kit included in the course?
Some courses include a professional lash kit. Full details are listed on the training page.
Kits can always be added to any course.
How do I book an appointment?
Appointments can be made via the Appointments page on the website.
What should I do before my lash appointment?
Please arrive with clean lashes and no makeup. Please refrain from wearing skincare products like serums and moisturiser. This can prevent the eyepads from sticking during the appointment.
What Artists Are Saying
Iv'e tried several lash techs in the past, but Scarlett is hands-down the best. Her attention to detail, combined with her warm and welcoming nature makes her the perfect choice for anyone looking for gorgeous, long-lasting lashes.
- Natalie F, Client.
Scarlett is the best lash artist I have ever had! I go every 2-3 weeks. Scarlett sets the bar high when it comes to attention to detail, always a perfectionist. Highly recommend and easily the most competitive price.
- Zarina S, Client.